Shipping policy

Shipping Time

• Orders are processed within 1–2 business days.
• Delivery takes 3–7 business days depending on the location.
• Processing for weekend and holiday orders begins on the next business day.

Shipping Charges

• Standard shipping charges are shown at checkout.
• Free shipping may be available during select launches or offers.

Tracking

Once your order is dispatched, you will receive:

• A tracking link via SMS, Email, or WhatsApp.

You may track your shipment through the courier’s website or the Shiprocket tracking portal.

Delivery Attempts

• The courier will attempt delivery twice.
• Failed attempts may result in the order being returned to us.
• Reshipping charges may apply for re-delivery.

Address & Contact Details

• Customers must provide accurate address and phone number.
• We are not responsible for delays caused by incorrect or incomplete details.
• Address changes can be made only before dispatch.

Damaged or Tampered Packages

If your parcel arrives damaged, opened, or tampered:

• You must record an unboxing video from start to end.
• Contact us immediately with the video.
• Our team will assist you as per our return/exchange policy.